1. Information We Collect

• Personal Information: When you make a purchase, we may collect your name, email, phone number, billing address, shipping address, and payment details (e.g., credit card or electronic payment information).
• Order & Warranty Data: Each watch is delivered with its own warranty card inside the box. We may store related order details to support after-sales services.
• Usage Data: When browsing our website, we automatically collect technical details such as IP address, browser type, device information, operating system, and time zone.

2. How We Use Your Information

• To process and deliver your orders smoothly.
• To provide customer support through email, phone, or the WhatsApp button on our homepage.
• To keep you updated with relevant offers, promotions, and company news (only if you opt-in).
• To improve our website performance and user experience through analytics.

3. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access or misuse.
However, no method of electronic storage or transfer over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

4. Sharing of Information

• We only share your data with trusted third-party service providers (e.g., payment processors, delivery companies, or IT support) to complete your order and improve our services.
• We may disclose information when required by law, legal request, or to protect our rights and the rights of our customers.
• We never sell or rent your personal data to third parties for marketing purposes without your clear consent.

5. Your Rights

• You have the right to access, correct, or update your personal information.
• You can unsubscribe from marketing communications anytime through the unsubscribe link in our emails or by contacting us directly.
• To exercise your rights, please reach us using the contact details below.

6. Cookies & Tracking

• We use cookies and similar tools to personalize your browsing experience and remember your preferences.
• You may choose to block cookies in your browser settings, but this could affect some website features.

7. Third-Party Links

Our website may contain links to other websites. Once you leave Q8 Horology, we are not responsible for the privacy practices of third-party sites. We encourage you to review their policies.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the “Last Updated” date clearly shown. By continuing to use our website, you agree to the updated policy.